We apologise for any inconvenience this issue caused, and thank you for your patience while we worked to resolve it.
Posted Dec 10, 2019 - 18:03 AWST
Monitoring
A fix has been implemented and all maps and services are now available. We will continue to monitor.
We apologise for any inconvenience this issue caused, and thank you for your patience while we worked to resolve it.
Posted Dec 10, 2019 - 11:27 AWST
Update
Locate, Map of Bushfire Prone Areas and SLIP public services are now available, however basic auth secure services are still unavailable. IT support are continuing to work on a resolution. The Data Upload Tool is also unavailable at this time.
Posted Dec 10, 2019 - 09:36 AWST
Update
We are still working on a resolution for this issue.
We apologise for any inconvenience this issue causes, and thank you for your patience while we work to resolve it.
Posted Dec 10, 2019 - 08:20 AWST
Update
We are continuing to work on a fix for this issue.
Posted Dec 10, 2019 - 06:43 AWST
Update
Maps and service are still unavailable this morning and IT support are continuing to work on a fix for this issue.
We apologise for any inconvenience this issue causes, and thank you for your patience while we work to resolve it.
Posted Dec 10, 2019 - 06:21 AWST
Update
We are continuing to work on a fix for this issue. Please note that Data Downloads and Esri Token services are still operational, however data updates are affected.
Posted Dec 09, 2019 - 20:06 AWST
Update
We are continuing to work on a fix for this issue.
Posted Dec 09, 2019 - 19:30 AWST
Identified
A network issue affecting SLIP services, maps and authentication has been identified. We're working to resolve it, and apologise for the inconvenience this issue causes.
Posted Dec 09, 2019 - 17:53 AWST
Investigating
Sorry, we're experiencing errors with SLIP services, maps and authentication, and are currently looking into the issue. A further update will be provided as soon as possible.
We apologise for any inconvenience this issue causes, and thank you for your patience while we work to resolve it.
Posted Dec 09, 2019 - 16:44 AWST
This incident affected: SLIP Infrastructure (ArcGIS Server (Basic Authentication), SLIP Authentication), SLIP Data Services (APIs) (Landgate Subscription Services, Landgate Subscription Imagery Services, SLIP Public Services, Landgate Public Imagery Services), Data Resource Formats (Esri ArcGIS Map Services (MapServer) - Basic Authentication, OGC WMS, OGC WFS, Esri ArcGIS Image Server (ImageServer), Esri ArcGIS Feature Service (FeatureServer)), and SLIP Maps, Custodian Data Upload Tool (Self-Service).