data.wa.gov.au | Status
Intermittent Outages on SLIP Services
Update - A change was implemented on the weekend and all servers are now operational. We will continue to monitor.
Feb 24, 09:02 AWST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 10:49 AWST
Identified - A further change to resolve the issue has been scheduled after 5pm on Thursday 20 February 2020.

You may experience further disruption while the solution is implemented.
Feb 20, 12:58 AWST
Update - We are continuing to investigate this issue.
Feb 20, 09:25 AWST
Update - We are continuing to investigate this issue.
Feb 20, 09:24 AWST
Investigating - Sorry, we're experiencing slow response times and intermittent outages on our SLIP Services and are currently looking into the issue. A further update will be provided as soon as possible.
Feb 20, 09:21 AWST

About This Site

Welcome to the service status page for SLIP and data.wa.gov.au.
Here you'll find real-time updates and historical data on system performance. If there are any service interruptions, a note will be posted here including any planned or unplanned outages.

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For other news why not subscribe to our Blog at https://data.wa.gov.au/lets-connect

Don't see your issue posted here?
visit our Toolkit for the latest troubleshooting tips.

or Let us know!
Business Solutions Team:
Email: BusinessSolutions@landgate.wa.gov.au
Phone: +61 (0)8 9273 7683

Uptime over the past 90 days. View historical uptime.
SLIP Infrastructure Operational
90 days ago
99.52 % uptime
Today
ArcGIS Server (Basic Authentication) ? Operational
90 days ago
98.93 % uptime
Today
SLIP Authentication ? Operational
90 days ago
99.64 % uptime
Today
ArcGIS Server (Token Authentication) ? Operational
90 days ago
100.0 % uptime
Today
SLIP Data Services (APIs) Operational
90 days ago
99.17 % uptime
Today
Landgate Subscription Services ? Operational
90 days ago
99.03 % uptime
Today
Landgate Subscription Imagery Services ? Operational
90 days ago
99.03 % uptime
Today
SLIP Public Services ? Operational
90 days ago
98.91 % uptime
Today
Landgate Public Imagery Services ? Operational
90 days ago
98.91 % uptime
Today
SLIP Esri Token Services ? Operational
90 days ago
99.98 % uptime
Today
Data Resource Formats Operational
90 days ago
99.97 % uptime
Today
OGC WMS ? Operational
OGC WFS ? Operational
Esri ArcGIS Map Services (MapServer) ? Operational
Esri ArcGIS Image Server (ImageServer) ? Operational
Esri ArcGIS Feature Service (FeatureServer) ? Operational
Geospatial Data Snapshots (Data Downloads) ? Operational
90 days ago
99.97 % uptime
Today
SLIP Maps ? Operational
90 days ago
98.92 % uptime
Today
Custodian Data Upload Tool (Self-Service) ? Operational
90 days ago
99.55 % uptime
Today
SLIP UAT Operational
[UAT] Custodian Data Upload Tool (Self-Service) ? Operational
Open Data WA Operational
90 days ago
100.0 % uptime
Today
Data.wa.gov.au Website Operational
90 days ago
100.0 % uptime
Today
Data.wa.gov.au Data Portal ? Operational
90 days ago
100.0 % uptime
Today
AWS ec2-ap-southeast-2 Operational
AWS elb-ap-southeast-2 Operational
AWS rds-ap-southeast-2 Operational
AWS s3-ap-southeast-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Modified Datasets | Aboriginal Settlements datasets (DPLH-012, DPLH-013, DPLH-014, DPLH-015) Mar 4, 17:00-17:10 AWST
Update - This change will be rescheduled for the following week or later as appropriate due to additional maintenance work to increase system resiliency.
Feb 21, 15:20 AWST
Scheduled - Please note the attributes of Aboriginal Settlements datasets (DPLH-012, DPLH-013, DPLH-014, DPLH-015) will be changed on Wednesday 4th March 2020.

These layers are located in the SLIP Public Property and Planning Service. Please see hhttps://catalogue.data.wa.gov.au/group/property-and-planning for data service urls.

Please see https://drive.google.com/file/d/11Lgst-C6kDH_zRoxvKSZ57nrqG5UtoZT/view?usp=sharing for the change details.

Please Note: There will be an intermittent outage to the services while they are republished. There will be no outages to the maps, however the services will not be available in the maps while republishing.
Feb 12, 13:28 AWST
Modified Dataset - | Historical Aerial Photography Layers LGATE-202, 203, 204, 205 Mar 4, 17:00-17:10 AWST
Update - We will be undergoing scheduled maintenance during this time.
Feb 27, 09:43 AWST
Scheduled - Please note the symbology of Historical Aerial Photography Layers LGATE-202, 203, 204, 205 will be changed on Wednesday 4th March 2020.

There will also be an additional grouping of these layers into Project Year 2007 to 1949.

These layers are located in the SLIP Public Services Imagery and Maps
https://catalogue.data.wa.gov.au/dataset?q=historical+aerial+photography for data service urls.

Please Note: There will be an intermittent outage to the services while they are republished. There will be no outages to the maps, however the services will not be available in the maps while republishing.
Feb 20, 13:33 AWST
Landgate Imagery Services | New Imagery Mar 4, 17:00-17:15 AWST
The following mosaic will be added to Landgate Imagery services. This new image will be available in Perth Metro Service at the completion of the scheduled change.

Perth_Metro_Nov_Inset_2019

During the change window there will be an outage while the services are stopped and restarted to:

• All imagery services, including WMS, WFS, Esri map and Esri token services; and
• All SLIP Maps including Locate and Landinfo WA

For service details please see https://catalogue.data.wa.gov.au/group/landgate-imagery

Please note the addition of this mosaic will change the WMS layer IDs, however the ESRI REST Service will remain the same. For wms getmap requests please always refer to the GetCapabilities XML for the correct layer IDs.
Posted on Feb 13, 09:51 AWST
Past Incidents
Feb 29, 2020

No incidents reported today.

Feb 28, 2020

No incidents reported.

Feb 27, 2020

No incidents reported.

Feb 26, 2020

No incidents reported.

Feb 25, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020
Intermittent Disruption | SLIP Maps and Services | Outside Business Hours
Completed - The scheduled maintenance has been completed.
Feb 22, 14:00 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 10:00 AWST
Update - Please note these changes will not affect SLIP Token services.
Feb 21, 16:01 AWST
Scheduled - There will be an intermittent outage to SLIP maps and services due to modifications to the ArcGIS Servers.
Feb 21, 15:40 AWST
Feb 19, 2020
Landgate Imagery Services | New Imagery
Completed - The scheduled maintenance has been completed.
Feb 19, 19:00 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 17:00 AWST
Update - We will be undergoing scheduled maintenance during this time.
Feb 5, 15:38 AWST
Scheduled - The following mosaics will be added to Landgate Imagery services. These new images will be available in WANow and WA Regional at the completion of the scheduled change.

Albany_Ring_Road_Nov_1996_Mosaic.ecw
Albany_Seagrass_And_Catchment_Study_Apr_1988_Mosaic.ecw
Metro_Inset_Nov_2019_Mosaic.ecw
Rottnest_Island_Feb_1955_Mosaic.ecw

During the change window there will be an outage while the services are stopped and restarted to:

All imagery services, including WMS, WFS, Esri map and Esri token services;

For service details please see https://catalogue.data.wa.gov.au/group/landgate-imagery.

Please note the addition of these mosaics will change the WMS layer IDs, however the ESRI REST Service will remain the same. For wms getmap requests please always refer to the GetCapabilities XML for the correct layer IDs.
Feb 5, 15:35 AWST
New Dataset | Wild Rivers (DWER-087)
Completed - The scheduled maintenance has been completed.
Feb 19, 17:15 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 17:00 AWST
Scheduled - Please note that the layer Wild Rivers (DWER-087) layer will be added to the SLIP Public Environment Map WMS/WFS, and ESRI REST Services on the 19th of February 2020.

From Thursday morning this layer will be available in the services and url links will be updated on Data WA.

For link to the SLIP Public Environment see link below.
https://catalogue.data.wa.gov.au/group/environment

The addition of this layer will change the WMS/WFS layer IDs, however the ESRI REST Service layer ID's will remain the same. For wms getmap requests please always refer to the GetCapabilities XML for the correct layer IDs.

Please note: This is an intermittent outage to the services while they are republished. There will be no outages to the maps, however the services will not be available in the maps while republishing.
Feb 13, 09:32 AWST
Modified Dataset - Public Drinking Water Source Areas (DWER-033)
Completed - The scheduled maintenance has been completed.
Feb 19, 17:10 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 17:00 AWST
Scheduled - Please note that Public Drinking Water Source Areas (DWER-033) layer will be changed on the 19th of February 2020.

Changes to the layer Public Drinking Water Source Areas (DWER-033) schema and Legend Name Amendments
Removal of column called DISPLAY and new columns added called GWTR_ATLAS, shape_star, shape_stle

These layers are located in the SLIP Public Service,WMS and Ersi MapServer.
Please see https://catalogue.data.wa.gov.au/dataset/public-drinking-water-source-areas ,
https://services.slip.wa.gov.au/public/services/SLIP_Public_Services/Water/MapServer/WMSServer and
https://services.slip.wa.gov.au/public/rest/services/SLIP_Public_Services/Water/MapServer for data service urls.

Please Note: There will be an intermittent outage to the services while they are republished. There will be no outages to the maps, however the services will not be available in the maps while republishing.
Feb 13, 11:58 AWST
Feb 18, 2020
SLIP Services Unavailable
Resolved - This incident has been resolved.

We apologise for any inconvenience this issue caused, and thank you for your patience while we worked to resolve it.
Feb 18, 15:23 AWST
Update - We are continuing to monitor for any further issues.
Feb 17, 08:15 AWST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 16, 10:59 AWST
Update - We are continuing to investigate this issue.
Feb 16, 10:58 AWST
Investigating - We are currently investigating this issue.
Feb 16, 10:14 AWST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 14, 20:12 AWST
Update - We have identified the issue and are in the process of implementing a solution. Users may experience service degradation throughout the day as this is implemented. Services are expected to stabilise by the end of the day.

We apologise for any inconvenience this issue causes, and thank you for your patience while we work to resolve it.
Feb 14, 10:05 AWST
Identified - We are seeing intermittant issues with various services and the maps. Currently working on a solution to stabilise the services.

We apologise for any inconvenience this issue causes, and thank you for your patience while we work to resolve it.
Feb 13, 15:09 AWST
Update - There is an intermittent issue with some data downloads. We are working to reslove this issue.
Feb 13, 09:44 AWST
Monitoring - A fix has been implemented and we are monitoring the results.

If you experience errors with SLIP Services and Maps, please contact the Business Solutions team at BusinessSolutions@landgate.wa.gov.au.
Feb 12, 12:41 AWST
Identified - The issue has been identified and support teams are currently working on getting the services operational.
Feb 12, 09:12 AWST
Investigating - Sorry, we're experiencing errors with SLIP services and maps and are currently looking into the issue. A further update will be provided as soon as possible.

We apologise for any inconvenience this issue causes, and thank you for your patience while we work to resolve it.
Feb 12, 08:56 AWST
Feb 15, 2020

No incidents reported.

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