data.wa.gov.au | Status
All Systems Operational

About This Site

Welcome to the service status page for SLIP and data.wa.gov.au.
Here you'll find real-time updates and historical data on system performance. If there are any service interruptions, a note will be posted here including any planned or unplanned outages.

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visit our Toolkit for the latest troubleshooting tips.

or Let us know!
Business Solutions Team:
Email: BusinessSolutions@landgate.wa.gov.au
Phone: +61 (0)8 9273 7683

Regular Scheduled Maintenance
Sundays between 2.30pm and 7.30pm
Regular system patching will occur between 2.30pm and 7.30pm every 2nd Sunday. System patches require a restart of servers and this can disrupt services for a short period of time during these scheduled maintenance periods. Please do not schedule automated scripts to download data during this timeframe as they may be interrupted.

Uptime over the past 90 days. View historical uptime.
SLIP Infrastructure Operational
90 days ago
99.97 % uptime
Today
ArcGIS Server (Basic Authentication) ? Operational
90 days ago
99.94 % uptime
Today
SLIP Authentication ? Operational
90 days ago
99.97 % uptime
Today
ArcGIS Server (Token Authentication) ? Operational
90 days ago
100.0 % uptime
Today
SLIP Data Services (APIs) Operational
90 days ago
99.18 % uptime
Today
Landgate Subscription Services ? Operational
90 days ago
99.97 % uptime
Today
Landgate Subscription Imagery Services ? Operational
90 days ago
97.86 % uptime
Today
SLIP Public Services ? Operational
90 days ago
98.1 % uptime
Today
Landgate Public Imagery Services ? Operational
90 days ago
99.97 % uptime
Today
SLIP Esri Token Services ? Operational
90 days ago
100.0 % uptime
Today
Data Resource Formats Operational
90 days ago
99.98 % uptime
Today
Esri ArcGIS Map Services (MapServer) - Basic Authentication ? Operational
90 days ago
99.98 % uptime
Today
OGC WMS ? Operational
OGC WFS ? Operational
Esri ArcGIS Image Server (ImageServer) ? Operational
Esri ArcGIS Feature Service (FeatureServer) ? Operational
90 days ago
99.99 % uptime
Today
Geospatial Data Snapshots (Data Downloads) ? Operational
90 days ago
99.97 % uptime
Today
SLIP Maps ? Operational
90 days ago
97.99 % uptime
Today
Custodian Data Upload Tool (Self-Service) ? Operational
90 days ago
99.18 % uptime
Today
SLIP Data Uploads (self-service geoprocessing service) ? Operational
90 days ago
99.85 % uptime
Today
SLIP UAT Operational
[UAT] Custodian Data Upload Tool (Self-Service) ? Operational
Open Data WA Operational
90 days ago
100.0 % uptime
Today
Data.wa.gov.au Website Operational
90 days ago
100.0 % uptime
Today
Data.wa.gov.au Data Portal ? Operational
90 days ago
100.0 % uptime
Today
AWS ec2-ap-southeast-2 Operational
AWS elb-ap-southeast-2 Operational
AWS rds-ap-southeast-2 Operational
AWS s3-ap-southeast-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Support ending for TLS 1.1 Apr 21, 17:00-18:00 AWST
To ensure compliance with best practice and Landgate security protocols support for TLS 1.1 will be ending on 21/04/2021.

TLS is the acronym for Transport Layer Security; it’s a protocol that encrypts and authenticates secure connections across the web. TLS 1.0 and 1.1 were superseded by TLS 1.2 in 2008, which has now been superseded by TLS 1.3.
Most modern internet browsers no longer support TLS 1.0 and 1.1. See our 2018 blog post about TLS for more information on TLS modernisation https://data.wa.gov.au/Blog/tls-modernisation-for-a-safer-internet

What does this mean for SLIP data services? From 22/04/2021 only TLS 1.2 will be supported. Applications using TLS 1.1 will not be able to connect to SLIP data services. If you are unsure about what protocol your applications are using please check with your IT support or software vendor.

As of April 16, 2019, Esri ArcGIS Online services only accepts connections using TLS 1.2. Some software, like ArcGIS Pro, are already TLS 1.2 enabled. Other Esri software, such as ArcGIS Desktop, uses TLS 1.0—this software requires a patch or configuration change to support TLS 1.2 connections. https://support.esri.com/en/tlsproducts
Posted on Apr 7, 12:58 AWST
Scheduled Maintenance | Outside Business Hours | SLIP Identity & Access Management May 1, 08:00-17:00 AWST
We will be undertaking scheduled maintenance to upgrade our SLIP Identity & Access Management on Saturday 1st May 2021.

Various changes will include:
• New Forgotten Password and Password Reset functions
• New, simplified registration
• User interface changes
• Removal of sign in with Google option

There will be intermittent outages to all secured SLIP Services, LandInfo WA, Data Upload Tool, Data Downloads and SLIP Identity & Access Management during the change.
Posted on Mar 30, 13:44 AWST
Past Incidents
Apr 14, 2021

No incidents reported today.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021
SLIP Perth Metro Imagery Service Unavailable | Basic Authentication
Resolved - The Perth Metro service has been stable since the switch to FSx last week. This incident will now be closed, however if you do experience any issues with imagery please notify BusinessSolutions@Landgate.wa.gov.au.
Apr 7, 11:09 AWST
Monitoring - Migration to FSX has been completed and the Perth Metro service is now working again with 2020 and 2019 imagery drawing again. We will continue to monitor over the next week. There are further plans to split the Perth Metro service into two new services - before and after the year 2000. Further details will be provided when finalised.
Apr 1, 16:59 AWST
Update - Unfortunately, performance of the Landgate Subscription Perth Metro and Perth Metro Tile imagery services continues to be degraded.

This is a result of a long standing issue with a potential fix identified of migrating all raster mosaic dataset files to a new AWS FSx solution. Production implementation has been scheduled for 15-19/03/2021.

A further updated will be provided once the change has be verified.
Mar 11, 12:39 AWST
Identified - The issue has been identified and a fix is being implemented.

The Perth Metro Tile service and Perth Metro token service are available as an alternative.
https://services.slip.wa.gov.au/arcgis/rest/services/Landgate_Subscription_Imagery/Perth_Metro_Tile/MapServer
https://token.slip.wa.gov.au/arcgis/rest/services/Landgate_Subscription_Imagery/Perth_Metro/MapServer

We apologise for any inconvenience this issue causes, and thank you for your patience while we work to resolve it.
Mar 4, 13:06 AWST
Investigating - The Perth Metro Imagery service is currently unavailable on the basic authentication site.

Support teams are currently working to resolve the issue and we will provide an update as soon as possible.

The Perth Metro Imagery service is available on token as an alternative.
https://token.slip.wa.gov.au/arcgis/rest/services/Landgate_Subscription_Imagery/Perth_Metro_Tile/MapServer

We apologise for any inconvenience this issue causes, and thank you for your patience while we work to resolve it.
Mar 4, 10:34 AWST
Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021
Mar 31, 2021
Removal of Datasets | City of Perth (COP)
Completed - The scheduled maintenance has been completed.
Mar 31, 17:15 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 17:00 AWST
Update - Customers currently access City of Perth's datasets can now access these datasets via the City of Perth GeoHub.

On 1st April 2021, these datasets will be discoverable on Data WA.

Please contact gis_support@cityofperth.wa.gov.au for all queries regarding access to City of Perth’s data and this change.
Mar 17, 14:11 AWST
Scheduled - Please note that all COP layers will be removed from SLIP Public Services on Wednesday 31st March 2021.

Click here for more information on all COP layers.

Please Note: There will be an intermittent outage to the services while they are republished. There will be no outages to the maps, however the services will not be available in the maps while republishing.
Mar 10, 13:44 AWST
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