data.wa.gov.au | Status
Degraded - SLIP Perth Metro Imagery services
Investigating - Sorry, we are currently having issues with the 2019 images in the Perth Metro Imagery service not displaying correctly. All other images in this service are available. This issue is impacting both basic auth and token services.

Support teams are currently working to resolve the issue and we will provide an update as soon as possible.

The Perth Metro Tile service is available on basic auth as an alternative.
https://services.slip.wa.gov.au/arcgis/rest/services/Landgate_Subscription_Imagery/Perth_Metro_Tile/MapServer

We apologise for any inconvenience this issue causes, and thank you for your patience while we work to resolve it.
Mar 13, 09:57 AWST

About This Site

Welcome to the service status page for SLIP and data.wa.gov.au.
Here you'll find real-time updates and historical data on system performance. If there are any service interruptions, a note will be posted here including any planned or unplanned outages.

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Business Solutions Team:
Email: BusinessSolutions@landgate.wa.gov.au
Phone: +61 (0)8 9273 7683

Uptime over the past 90 days. View historical uptime.
SLIP Infrastructure Operational
90 days ago
99.91 % uptime
Today
ArcGIS Server (Basic Authentication) ? Operational
90 days ago
99.73 % uptime
Today
SLIP Authentication ? Operational
90 days ago
99.99 % uptime
Today
ArcGIS Server (Token Authentication) ? Operational
90 days ago
100.0 % uptime
Today
SLIP Data Services (APIs) Degraded Performance
90 days ago
99.83 % uptime
Today
Landgate Subscription Services ? Operational
90 days ago
99.89 % uptime
Today
Landgate Subscription Imagery Services ? Operational
90 days ago
99.89 % uptime
Today
SLIP Public Services ? Operational
90 days ago
99.69 % uptime
Today
Landgate Public Imagery Services ? Operational
90 days ago
99.69 % uptime
Today
SLIP Esri Token Services ? Degraded Performance
90 days ago
99.98 % uptime
Today
Data Resource Formats Degraded Performance
90 days ago
99.97 % uptime
Today
OGC WMS ? Operational
OGC WFS ? Operational
Esri ArcGIS Map Services (MapServer) ? Degraded Performance
Esri ArcGIS Image Server (ImageServer) ? Operational
Esri ArcGIS Feature Service (FeatureServer) ? Operational
Geospatial Data Snapshots (Data Downloads) ? Operational
90 days ago
99.97 % uptime
Today
SLIP Maps ? Operational
90 days ago
99.72 % uptime
Today
Custodian Data Upload Tool (Self-Service) ? Operational
90 days ago
99.92 % uptime
Today
SLIP UAT Operational
[UAT] Custodian Data Upload Tool (Self-Service) ? Operational
Open Data WA Operational
90 days ago
100.0 % uptime
Today
Data.wa.gov.au Website Operational
90 days ago
100.0 % uptime
Today
Data.wa.gov.au Data Portal ? Operational
90 days ago
100.0 % uptime
Today
AWS ec2-ap-southeast-2 Operational
AWS elb-ap-southeast-2 Operational
AWS rds-ap-southeast-2 Operational
AWS s3-ap-southeast-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Apr 7, 2020
Landgate Imagery Services | New Imagery
Completed - The scheduled maintenance has been completed.
Apr 7, 17:30 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 17:00 AWST
Scheduled - The following mosaics will be added to Landgate Imagery services. These new images will be available in Locate, WA Now and WA Regional on Wednesday 8th April 2020.

- Augusta_Townsite_Feb_2020_Mosaic.ecw
- Capel_Townsite_Feb_2020_Mosaic.ecw
- Kalgoorlie_Townsite_Jan_2020_Mosaic.ecw
- Kurrawang_Aboriginal_Community_Feb_2020_Mosaic.ecw
- Mantamaru_Aboriginal_Community_Jan_2020_Mosaic.ecw
- Margaret_River_Townsite_Feb_2020_Mosaic.ecw
- Merredin_Townsite_Jan_2020_Mosaic.ecw
- Metro_Central_Jan_2020_Mosaic.ecw
- Metro_North_Feb_2020_Mosaic.ecw
- Metro_South_Jan_2020_Mosaic.ecw
- Rottnest_Island_Feb_2020_Mosaic.ecw

During the change window there will be an outage while the services are stopped and restarted to:

- All imagery services, including WMS, WFS, Esri map and Esri token services; and
- All SLIP Maps including Locate and Landinfo WA

For service details please see https://catalogue.data.wa.gov.au/group/landgate-imagery.

Please note the addition of these mosaics will change the WMS layer IDs, however the ESRI REST Service will remain the same. For wms getmap requests please always refer to the GetCapabilities XML for the correct layer IDs.
Apr 6, 11:03 AWST
Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020
Intermittent Outages on SLIP Services
Resolved - Patches were implemented and services are currently stable
Apr 3, 09:33 AWST
Update - Esri ArcGIS server patching will be carried out next week, after business hours, to improve stability of services. SLIP services will be unavailable while patches are applied and servers restarted. A further scheduled maintenance notice will be posted when timing and details have been confirmed.
Mar 9, 10:18 AWST
Update - A change was implemented on the weekend and all servers are now operational. We will continue to monitor.
Feb 24, 09:02 AWST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 10:49 AWST
Identified - A further change to resolve the issue has been scheduled after 5pm on Thursday 20 February 2020.

You may experience further disruption while the solution is implemented.
Feb 20, 12:58 AWST
Update - We are continuing to investigate this issue.
Feb 20, 09:25 AWST
Update - We are continuing to investigate this issue.
Feb 20, 09:24 AWST
Investigating - Sorry, we're experiencing slow response times and intermittent outages on our SLIP Services and are currently looking into the issue. A further update will be provided as soon as possible.
Feb 20, 09:21 AWST
Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020
Landgate Imagery Services | New Imagery | WA Regional
Completed - The scheduled maintenance has been completed.
Mar 25, 17:15 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 17:00 AWST
Scheduled - The following mosaics will be added to the Landgate Subscription Imagery - WA Regional services on Wednesday 25th March 2020.

- Bunbury_Townsite_Jan_2020_Mosaic.ecw
- Busselton_Shire_Jan_2020_Mosaic.ecw
- Kanpa_Aboriginal_Community_Jan_2020_Mosaic.ecw
- Patjarr_Aboriginal_Community_Jan_2020_Mosaic.ecw

During the change window there will be an outage while the services are stopped and restarted to:

- All imagery services, including WMS, WFS, Esri map and Esri token services; and
- All SLIP Maps including Locate and Landinfo WA

For service details please see https://catalogue.data.wa.gov.au/group/landgate-imagery.

Please note the addition of these mosaics will change the WMS layer IDs, however the ESRI REST Service will remain the same. For wms getmap requests please always refer to the GetCapabilities XML for the correct layer IDs.
Mar 24, 10:18 AWST
Mar 24, 2020
Intermittent Disruption | Token Authentication only | Outside Business Hours
Completed - The scheduled maintenance has been completed.
Mar 24, 20:00 AWST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 18:00 AWST
Scheduled - There will be an intermittent outage to Token Authentication services while we apply patches to the SLIP ArcGIS Servers on the token authentication site.

Please note these changes will not affect SLIP Basic Authentication services.
Mar 13, 12:01 AWST
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