New SLIP User Accounts | Intermittent Issue

Incident Report for Data.wa.gov.au

Resolved

This incident has been resolved.
Posted Mar 04, 2026 - 15:29 AWST

Monitoring

A fix has been implemented and we are monitoring the results. Users who register a new account and are approved to join a user group in very quick succession may still experience an issue - please contact CustomerExperience@landgate.wa.gov.au if you are affected.

A more robust solution is being sought from the provider. We apologise for any inconvenience.
Posted Feb 18, 2026 - 11:01 AWST

Investigating

We are currently experiencing an intermittent issue with new SLIP accounts joining user groups. If you are having trouble joining your authorised SLIP user group, please contact CustomerExperience@landgate.wa.gov.au.

Please note, existing access permissions are not affected.
Posted Jan 08, 2026 - 16:17 AWST
This incident affected: SLIP Infrastructure (SLIP Authentication).
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